Human Resources and Social Development Canada

Challenge

IPI’s role was to assist in ensuring a smooth cultural shift when Human Resources Development Canada merged with the Human Resources function of Services Canada. Another goal was to get the newly structured HR function to embrace a successful HRSDC Coaching and Leadership program and make it available to employees at all levels.

Solution

This project introduced “Appreciative Leadership” to the program to help build a culture of personal leadership throughout the organization. A series of two-day introductory Appreciative Leadership workshops was introduced to build a culture of personal leadership and enrich the “Art of Coaching” skill set that is slowly taking root in the organizational culture. As well as designing, delivering and refining workshops in both English and French, there was one-on-one coaching to support application of the workshop content and support in integrating traditional and appreciative coaching models.

Results

A study of the pilot program indicated that participants in the program were demonstrating increased capacity for personal and professional leadership and greater resiliency in times of organizational change. As well, demand for the Appreciative Leadership workshops doubled in early 2008.

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