Points of Light Foundation (POLF)/Volunteer Center National Network (VCNN)

Challenge

The challenge was to create a national strategy to mobilize a national network of volunteer centers across the country. This was the first time the network had come together to collectively set their direction, discuss consistency of services and common identity, and explore economies of scale to be gained through the network.

Solution

The process gathered input from over 300 stakeholders through interviews, regional meetings and a national summit. The process included intensive training for the strategic-planning steering committee on strength-based and high-engagement approaches to strategic planning and facilitation. The following five strategic topics guided the planning effort: vibrant, inclusive networks; flowing funds; dynamic linking structures; strategic partnerships; and common identity. Our work with the strategic planning team led to the creation of a strategic-plan framework that was used at a national summit to gather input and feedback on the plan, as well as to garner buy-in and commitment to leading and supporting the plan moving forward. The resulting draft strategic plan was shared with 100 stakeholders before it was finalized and approved by the boards of both VCNN and POLF.

Results

The result was a dynamic and bold strategic plan that immediately engaged its committed stakeholders to action. Following the plan’s creation, VCNN secured $1.3 million and an additional $1 million to support plan implementation, particularly the development of new volunteer centers across the country. Other benefits included increased cooperation and affiliation among VCNN members, POLF and external stakeholders. The process empowered the VCNN leadership and its constituents to stand together in support of their commitment to support the growing needs of communities across the country. Today the VCNN is energized and succeeding in working together and tapping into the strengths of its collaborative network.

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